The average salary for a Technical Support Analyst in South Africa is R267,899.
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R147k - R546k
R6k - R49k
R0 - R9k
R130k - R544k
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Job Description for Technical Support Analyst
A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technica…Read more
Technical Support Analyst Tasks
- Provide technical assistance to computer system and other technical equipment users.
- Perform general maintenance and repair of technical equipment.
- Install software and hardware applications.
Technical Support Analyst Job Listings
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Popular Skills for Technical Support Analyst
Skills in Information Technology (IT) Support, Troubleshooting and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
Pay by Experience Level for Technical Support Analyst
An early career Technical Support Analyst with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R305,554 based on 23 salaries. A mid-career Technical Support Analyst with 5-9 years of experience earns an average total compensation of R247,789 based on 15 salaries. An experienced Technical Support Analyst with 10-19 years of experience earns an average total compensation of R500,000 based on 5 salaries.
Years of Experience
This data is based on 43 survey responses.
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