Customer Relations Manager (CRM) Salary

Updated: 22 May 2012
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National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
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AU$0AU$29KAU$58KAU$87K
SalaryAU$40,424 - AU$83,845  
   
BonusAU$0.00 - AU$11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,561 - AU$85,881  
PayScale
Country: Australia | Currency: AUD | Updated: 22 May 2012 | Individuals Reporting: 37
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Companies and Industries for Customer Relations Manager (CRM) Salaries

Popular Industries

Salary Range

Financial ServicesAU$45,472 - AU$96,476
Debt Collection AgencyAU$40,147 - AU$77,405
RetailAU$43,674 - AU$88,503
Printing & Imaging SolutionsAU$41,262 - AU$82,305
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key statistics
Key Statistics for Customer Relations Manager (CRM) Salaries and Jobs

Gender
Female
61%
female alumni
 
Male
39%
male alumni
Salary:AU$49,579 - AU$70,094 AU$42,500 - AU$85,000
Years of Experience
Less than 1 year
5%
1-4 years
59%
5-9 years
24%
10-19 years
8%
20 years or more
3%
Top Degrees

Salary Range

Bachelor's DegreeNot enough data
Most Common Health Benefits
medical benefits Medical: 9% dental benefits Dental: 4%
vision benefits Vision: n/a employee benefits None: 91%

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sample job description
Customer Relations Manager (CRM) Job Description

People with the job title Customer Relations Manager (CRM) typically fall into one of the following PayScale standard occupations.

Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work relations that is targeted to resolve issues raised by customers.
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

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