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Computer / Network Support Technician Salary

Change Country United Kingdom » Job » Computer / Network Support Technician Overview » Computer / Network Support Technician Salary
Updated: 14 May 2013
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Rated 4 out of 5 based on 11 Computer / Network Support Technician votes.
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Computer / Network Support Technician 2013 Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£12,451 - £27,021
(Median)
0
12K
16K
18K
23K
27K
MEDIAN: £18,401
10%
25%
50%
75%
90%

Computer / Network Support Technician Job Listings

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national salary data
National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£10K£20K£30K
Salary£12,348 - £26,648  
   
Bonus£0.00 - £1,468  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,451 - £27,021  
PayScale
Country: United Kingdom | Currency: GBP | Updated: 14 May 2013 | Individuals Reporting: 86

Job Description for Computer / Network Support Technician

A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc. This job requires excellent analytical and communication skills, ability to multi-task due to simultaneous problem calls in some instance, high tolerance to stress and agility in a fast-paced environment. At a minimum, a Computer/Network Support Technician usually holds a certificate in Networking. They are usually hired by established businesses especially large corporations. They work in an office environment usually near the physical computer or network installation where he interacts with the other support staff. The technician reports to a supervisor or manager who may be the Systems Administrator. They may work the regular schedule or in some cases, may be assigned on a rotation or shift schedule. In some cases, the support technician may have to work offsite. They interact mostly with the system or application users.
Computer / Network Support Technician Tasks
  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
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company salaries
Companies and Industries for Computer / Network Support Technician Salaries

Popular Industries

Salary Range

Public K-12 Education£13,088 - £26,910
Education£13,586 - £27,080
Information Technology (IT) Services£14,413 - £27,664
Computer Repair and Maintenance Services£13,237 - £25,504
Internet Service Provider (ISP)£13,509 - £25,115
Popular Employers

Salary Range

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key statistics
Key Statistics for Computer / Network Support Technician Salaries and Jobs

Female
12%
female alumni
 
Male
88%
male alumni
Years of Experience
Less than 1 year
6%
1-4 years
49%
5-9 years
30%
10-19 years
13%
20 years or more
2%
Top Degrees

Salary Range

Bachelor's Degree£15,714 - £24,072
Most Common Health Benefits
medical benefits Medical: 15% dental benefits Dental: 4%
vision benefits Vision: 13% employee benefits None: 76%

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career path
Career Path for Computer / Network Support Technician Jobs

Common Past Jobs
Common Future Jobs

Computer / Network Support Technician

Salary Range

£12,451 - £27,021
payscale
Support Technician, Information Technology (IT)
£12,801 - £25,840
Help Desk Analyst (Computer)
£14,036 - £27,869
Network Technician, IT
£11,854 - £26,988
 
Common Future Jobs

Computer / Network Support Technician

Salary Range

£12,451 - £27,021
payscale
Information Technology (IT) Manager
£22,649 - £61,431
Technical Support Analyst
£16,170 - £37,785
Computer Technical Support Specialist
£15,011 - £36,949
 

career path
Salary Map for Computer / Network Support Technician Jobs

Highest Salaries By City for Computer / Network Support Technician Jobs

Top Cities by Popularity for Computer / Network Support Technician Jobs

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