A Customer Service Officer earns an average salary of £17,433 per year. People in this job generally don't have more than 20 years' experience.

£14,478 - £22,611
£14K
£18K
£23K
MEDIAN: £17,659
10%
50%
90%
£6.92 - £10.49
£6
£8
£10
MEDIAN: £8.00
10%
50%
90%
£0£22K
Salary £14,478 - £22,611
Bonus £206.08 - £3,878
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£14,505 - £22,739
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 11 Jul 2017
  • Individuals Reporting: 98
Hourly Data £0£10
Hourly Rate £6.92 - £10.49
Annual Data £0£22K
Bonus £206.08 - £3,878
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£14,505 - £22,739
  • Country: United States
  • Currency: GBP
  • Updated: 11 Jul 2017
  • Individuals Reporting: 16

Find Out Exactly What You Should Be Paid

United States (change)

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Customer Service Officer Job Listings

Popular Employer Salaries for Customer Service Officer

Pay by Experience Level for Customer Service Officer

Pay by Experience for a Customer Service Officer has a positive trend. An entry-level Customer Service Officer with less than 5 years of experience can expect to earn an average total compensation of ₤18,000 based on 87 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Officer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤19,000 based on 24 salaries. An experienced Customer Service Officer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤18,000 based on 17 salaries. A Customer Service Officer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤21,000 based on 10 salaries.

Pay Difference by Location

National Average: £17,685

Larger city markers indicate a job is popular in that location.

Customer Service Officer Reviews

Q: What is it like working as a Customer Service Officer?

Customer Service Officer in Exeter:
Pros: The people. The ethics. The support to development.
Cons: Pay. No benefits or incentives. Sales targets.

Customer Service Officer in Torquay:
Pros: Ethical bank. Great work force and culture.
Cons: No bonus. Not paid well in comparison to other banks and for the amount of work we do. Strict targets.

Related Job Salaries

Key Stats for Customer Service Officer

Gender

Female
82 %
Male
18 %
Less than 1 year
16%
1-4 years
52%
5-9 years
11%
10-19 years
14%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Officer Salaries

Late-Career
▲17%

Mid-Career
▲6%

Experienced
▼0%

National Average
₤18,000

▼1%

Skills That Affect Customer Service Officer Salaries

Customer Service
▲1%

National Average
₤18,000

Banking
▼2%

Sales
▼15%

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
16%
1-4 years
52%
5-9 years
11%
10-19 years
14%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 23%
dental benefits
Dental: 15%
vision benefits
Vision: 13%
no benefits
None: 64%
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