The billing manager of a company is generally charged with overseeing accounts receivable in a company. They manage the billing department and usually work with supervisors to make sure that a company’s billing and receivables operations maintain orderly cash flow for the enterprise. The billing manager establishes and maintains proper billing procedures and systems.
It is the billing manager’s job to oversee all hiring decision made in that department and to work with the employees and intermediary supervisors to ensure that proper training occurs on relevant company procedures. Additionally, the billing manager oversees all reporting from their division to other departments, so that upper management can assess the effectiveness and execution of current procedures. It is the goal of an effective billing manager to make sure that all procedures regarding accounts walk the line between being customer-friendly and satisfying the needs of the company at large.
A billing manager typically needs at least a bachelor's degree in business or a related field, while a master’s in business administration is generally preferred in larger operations. The billing manager also is expected to have prior experience in a wide range of billing procedures, from call center work to accounts payable data work. Additionally, most businesses require a billing manager to have experience leading a team in a supervisory capacity and a demonstrated ability to implement and complete projects.
Billing Manager Tasks
Oversee the day-to-day operations of the billing department to ensure accuracy, chart coding and billing processes.
Manage the selection, training, and development of the billing department staff.
Monitor budget and utilize operational resources, participate in billing, collection process improvement to maximize reimbursement.