What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Birmingham:
"Providing exceptional Customer Service is."
Pros: It's extremely gratifying to quickly, efficiently, and creatively solve our clients issues.
Cons: I hate sitting at a desk all day where my mind is busy, but my body is not engaged. I do not feel challenged enough at my current job.
Customer Service Representative (CSR) in Slaton:
"The costumers are great."
Pros: I love helping people and making someone's day by getting them the things they need or want.
Cons: The town that it's located in. Least thing I like about my job is no breaks.
Customer Service Representative (CSR) in Baltimore:
"To love but to look."
Pros: Helping people, the original growth prospect, the team I work with and office location.
Cons: The now stagnate room for growth, I don't think I will be promoted again unless my manager leaves.
Customer Service Representative (CSR) in St. Augustine:
"Lots of phone time."
Pros: Get to work with customers to sort out needs and issues. Constantly surrounded by insurance policies so I keep up with industry. My coworkers are all pretty good to be around and help pick you up when it gets stressful.
Cons: Have to deal with angry customers and loan processors at banks. Banks are really they main source of stress.
Customer Service Representative (CSR) in Harrisburg:
"I enjoy helping/assisting people."
Pros: What I enjoy most about my job in customer service is interacting with customers and solving problems with a clever and resourceful tactic. Overcome the day to day obstacles gives me a sense of worth and pride. I enjoy the sense of accomplishment I have when handling customers issues and their overwhelming gratitude.
Cons: What I like least about my job are the conflicts between associates in a leadership position and upper management. I feel communication and working together as a team is the key to overall success. When your limited in executing your full potential in your position it hinders day to day work.