What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Denver:
Pros: Insurance is nothing sexy, but it is essential. For that reason it is nice to feel like I am helping our clients out with their issues.
Cons: It's so boring and monotonous. I don't truly feel like I am making the world a better place.
Customer Service Representative (CSR) in Birmingham:
"Providing exceptional Customer Service is."
Pros: It's extremely gratifying to quickly, efficiently, and creatively solve our clients issues.
Cons: I hate sitting at a desk all day where my mind is busy, but my body is not engaged. I do not feel challenged enough at my current job.
Customer Service Representative (CSR) in Slaton:
"The costumers are great."
Pros: I love helping people and making someone's day by getting them the things they need or want.
Cons: The town that it's located in. Least thing I like about my job is no breaks.
Customer Service Representative (CSR) in Baltimore:
"To love but to look."
Pros: Helping people, the original growth prospect, the team I work with and office location.
Cons: The now stagnate room for growth, I don't think I will be promoted again unless my manager leaves.
Customer Service Representative (CSR) in St. Augustine:
"Lots of phone time."
Pros: Get to work with customers to sort out needs and issues. Constantly surrounded by insurance policies so I keep up with industry. My coworkers are all pretty good to be around and help pick you up when it gets stressful.
Cons: Have to deal with angry customers and loan processors at banks. Banks are really they main source of stress.