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Credit / Collections Director Salary

Collections Directors in the United States can expect to earn a very comfortable salary, with average salaries (in the ballpark of $98K) surpassing six figures annually. Location and career length each impact pay for this group, with the former having the largest influence. Generally, women make up less than a third of all Collections Directors who answered the questionnnaire. Work is enjoyable for Collections Directors, who typically claim high levels of job satisfaction. Medical benefits are awarded to almost all, and a large number earn dental coverage. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$60,212 - $137,073
MEDIAN: $97,641

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
$60,212 - $137,073  
$3,394 - $30,465  
Profit Sharing
$2,396 - $6,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$60,077 - $158,227  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 156

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Job Description for Credit / Collections Director

As the available avenues of credit continue to expand, it becomes all the more important for credit-issuing businesses to make smarter and more informed choices when determining applicants' eligibility and credit-worthiness, as it remains important to ensure that those who draw credit repay their debts in a timely fashion. This is why such businesses have departments dedicated primarily to credit and collections, and credit/collections directors are the individuals tasked with coordinating these duties.


Credit / Collections Director Tasks

  • Direct team to meet collection goals, and measure and report the team’s collection rates.
  • Work with third party agencies such as banks and law firms to resolve debt.
  • Set up debt payment plans and work with customers to help them pay off their debt.
  • Lead a credit collections team, supervise employees, and participate in hiring and disciplinary decisions.
  • Locate delinquent borrowers and notify them of their debts.

Credit / Collections Director Job Listings

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Popular Skills for Credit / Collections Director

Just a handful of professional skills are reported by Collections Directors who took the survey. Those who have experience with Credit Control, Collections, and Financial Analysis can expect to be compensated well for these skills. It is often found that people who know Collections are also skilled in Financial Analysis.

Credit / Collections Director Reviews

What is it like working as a Credit / Collections Director?

Credit / Collections Director in Cincinnati:
"The Management."
Pros: Love what I do, love the firm I work for, love the people I work with.
Cons: The stress, the size of the firm, the lack of raises.

Related Job Salaries

United States (change)

Experience Affects Credit / Collections Director Salaries

National Average

up arrow 29%

Skills That Affect Credit / Collections Director Salaries

Credit Control
up arrow 3%

up arrow 1%

Financial Analysis

National Average

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 34 votes.


28 %
72 %

Years of Experience

1-4 years
5-9 years
10-19 years
20 years or more

Common Health Benefits

medical benefits Medical: 94% dental benefits Dental: 89%
vision benefits Vision: 64% employee benefits None: 5%