ERP analysts are responsible for solving information technology-related problems and working with clients to solve business problems using business knowledge, consulting skills, and packaged solution expertise. These analysts work directly with clients to select, implement, support, and integrate technology solutions into diverse business environments. Duties also include daily maintenance; potential on-call support; monthly, quarterly, and year-end report generation; administration duties; and customization, support, and troubleshooting of ERP systems.
ERP analysts generally monitor the EDI process to ensure quality and reliability of EDI transmissions and also maintain interfaces between applications for inventory, order management, purchase order, and accounts payable/receivable modules. Other duties may include documentation and operational support, application support activities, and additional duties as needed in support of the senior IT staff and business users.
These analysts work closely with their business to ensure master data is submitted properly to support interfaces. This is primarily an office and business position, but some travel may be required. The position consists mainly of days, but some on-call work may be needed. A Bachelor's degree is generally required, as are several years experience in ERP and/or development and maintenance of data dictionaries. In-depth computer and information technology skills, experience with Oracle, and the ability to troubleshoot Oracle between multiple systems are also required.
ERP Analyst Tasks
Gather and document requirements and data for ERP reports in accordance with data governance policies.
Implement, document, and test information systems.
Work with customer to ensure information is targeted and enables decision making.
Evaluate and analyze data to solve user information needs.