Job Description for Postmaster
Postmasters oversee the operation of a post office. They are often the heads of individual branches, and will report to a regional manager of post office operations. At least a few years of prior experience may be required for this position; because it is a managerial position, supervisory experience may also be required.Read More...
Postmasters must be knowledgeable of all postal rules, policies, and laws, and ensure that all employees adhere to them, as well. Strong record-keeping, filing, and report-writing skills are also important in order to document mail operations. Postmasters generally propose a budget and will be provided one with which to operate. They oversee many employees, and not only employ fixed employees but also occasionally employ relief workers and highway contract route delivery services. They may also perform or oversee administrative duties, such as hiring, employee evaluations, scheduling, cash handling, and payroll. They should also assist and provide services to customers at a service window.
Strong customer service skills are important in this position. When problems arise, postmasters must do their best to resolve these issues for customers within the post office's scope of policies. An exam must be taken to become a postmaster, as well. Usually, postmasters work during the hours of the post office, though it is sometimes necessary to work before or after hours.
- Organize and supervise activities related to the delivery and protection of public mail.
- Educate the public of available services, postal laws and postal regulations.
- Prepare and submit detailed and summary reports of post office activities to supervisors.
- Hire, train, develop and evaluate employees and their performance.
- Direct operations, management, and supportive services of one or a number of post offices.
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Pay by Experience Level for Postmaster
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Postmasters generally obtain higher compensation for more plentiful past experience. Survey participants with less than five years' experience report a median income of $47K, and earnings aren't much higher for respondents who have five to 10 years under their belts; respondents in the latter group report a median of just $51K. On average, Postmasters make $65K following one to two decades on the job. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $73K.
Key Stats for Postmaster
Rated 4 out of 5
based on 25 votes.