Usability specialists are generally responsible for planing and creating product workflow maps to ensure smooth practices within the organization, as well as participating in usability testing of new and implemented user experiences. They must evaluate performance concerns by analyzing users' needs, and based on these analyses and research the specialist can help influence improved workflows and user interfaces in web designs and applications. They may also take data from individuals outside of an organization (the general public) to ensure that program usability is smooth for the public as well as direct users.
Communication skills are important in this position in order to collaborate with web production teams on a daily basis and collect information to enhance the user-friendly and focused basis of applications, websites, and designs. A bachelor’s degree in web design or a related field is generally required for this position and three to five years of experience in web application design or usable website interfaces may also be required by employers.
Usability Specialist Tasks
Demonstrate facility with appropriate computer languages and design applications.
Collaborate with stakeholders to derive design specifications.
Design web sites and electronic documents to enhance user experience and content understanding.
Document and update usability guidelines.