User experience researchers are in charge of researching user experience features in computer software and other applications. They investigate ways to improve the end-user interaction with computer programs to increase satisfaction, brand loyalty, and overall use. They create reports based on market trends and user surveys, analyzing the information and reporting observations to the user experience manager (or similar individual) in their organization.
User Experience Researcher Tasks
Create user scenarios and stories to coordinate with other teams.
Design and lead user focus groups and data collection.
Interact with clients to determine requirements and set expectations.
Analyze and report on user data to inform design and deployment.