Entry-Level Automobile Service Advisor Salary (United Arab Emirates)
The average salary for an Entry-Level Automobile Service Advisor is AED 60,857 per year.
|Range||AED 0AED 136K|
|Salary||AED 23,270 - AED 124,376|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|AED 23,270 - AED 136,845|
Job Description for Automobile Service Advisor
Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a given issue, service advisors must be able to relate these options to the customer and help them select a course of action.Read More...
Automobile service advisors often handle the billing process once service has been completed on clients' vehicles. They may also test drive a vehicle before, during or after service, and they will often answer any questions clients may have and help clients select or decide on appropriate services or products. This may include warranty sales and services such as bumper painting, windshield replacement, tire changes or rotations, dent and scratch removal, etc.
Customer service, sales and technical knowledge, and good communication skills are essential for automobile service advisors. They are generally just required to have a valid driver's license and prior work experience in the automotive repair industry, but they don't necessarily have to have anything more than a high school degree or GED. (Copyright 2017 PayScale.com)
Automobile Service Advisor Tasks
- Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
- Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
- Provide customer service and schedule service appointments.
- Ask owners questions and perform visual inspections of cars to determine the cause of problems.
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