The average pay for a Customer Service Agent is AED 61,918 per year. A skill in Customer Service is associated with high pay for this job. Experience strongly influences income for this job. Most people move on to other jobs if they have more than 10 years' experience in this career.

AED 18,401 - AED 120,624
AED 18K
AED 62K
AED 120K
MEDIAN: AED 61,648
10%
50%
90%
AED 4.50 - AED 63.29
AED 10
MEDIAN: AED 10.00
50%
AED 0AED 122K
Salary AED 18,401 - AED 120,624
Bonus AED 50.68 - AED 14,795
Profit Sharing AED 3,500
Commission AED 1,350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 18,794 - AED 122,926
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 19 Jun 2018
  • Individuals Reporting: 166
Hourly Data AED 0AED 101
Hourly Rate AED 10.00
Hourly Tips AED 2.08
Overtime AED 6.70 - AED 102
Annual Data AED 0AED 122K
Bonus AED 50.68 - AED 14,795
Commission AED 1,350
Profit Sharing AED 3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 18,794 - AED 122,926
  • Country: United States
  • Currency: AED
  • Updated: 19 Jun 2018
  • Individuals Reporting: 5

Job Description for Customer Service Agent

Customer service agents work in many types of private businesses, including at retail, insurance, and travel establishments. Customer service agents spend most of their time working with customers and clients to develop and strengthen business-customer relationships. These relationships are vital to the growth and prosperity of companies, as frustrated customers may not return for future business and the company could develop a bad reputation for poor customer care.

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Customer Service Agent Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Agent Job Listings

Pay Difference by Location

National Average: AED 61,759

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Agent

Gender

Female
36 %
Male
64 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
8%
1-4 years
63%
5-9 years
21%
10-19 years
8%
20 years or more
1%

Experience Affects Customer Service Agent Salaries

▲52%

▲20%

National Average
AED 62,000

▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
36 %
Male
64 %

Years of Experience

Less than 1 year
8%
1-4 years
63%
5-9 years
21%
10-19 years
8%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 13%
vision benefits
Vision: 8%
no benefits
None: 13%