An Entry-Level Customer Service Agent earns an average salary of AED 59,490 per year.

AED 17,477 - AED 119,798
AED 17K
AED 59K
AED 120K
MEDIAN: AED 59,490
10%
50%
90%
AED 0AED 122K
Salary AED 17,477 - AED 119,798
Bonus AED 51.06 - AED 14,681
Profit Sharing AED 2,500
Commission AED 1,350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 19,866 - AED 122,070
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 12 Feb 2018
  • Individuals Reporting: 136

Job Description for Customer Service Agent

Customer service agents work in many types of private businesses, including at retail, insurance, and travel establishments. Customer service agents spend most of their time working with customers and clients to develop and strengthen business-customer relationships. These relationships are vital to the growth and prosperity of companies, as frustrated customers may not return for future business and the company could develop a bad reputation for poor customer care.

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Customer Service Agent Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Agent Job Listings

Pay Difference by Location

National Average: AED 60,064

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Agent

Gender

Female
27 %
Male
73 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.
Less than 1 year
8%
1-4 years
78%
5-9 years
14%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.

Gender

Female
27 %
Male
73 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 18%
vision benefits
Vision: 10%
no benefits
None: 10%