AED 58,629
Avg. Salary

Average additional compensation for this job:

Bonus

AED 3,000

Profit Sharing

AED 3,000

Commission

AED 1,350

An Entry-Level Customer Service Agent earns an average salary of AED 59,635 per year.

AED 16,367 - AED 118,482
AED 16K
AED 59K
AED 120K
MEDIAN: AED 58,629
10%
50%
90%
AED 4.50 - AED 63.29
AED 10
MEDIAN: AED 10.00
50%
AED 0AED 120K
Salary AED 16,367 - AED 118,482
Bonus AED 50.34 - AED 14,899
Profit Sharing AED 3,000
Commission AED 1,350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 16,010 - AED 120,301
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 14 Jul 2018
  • Individuals Reporting: 132
Hourly Data AED 0AED 102
Hourly Rate AED 10.00
Hourly Tips AED 2.08
Overtime AED 6.66 - AED 102
Annual Data AED 0AED 120K
Bonus AED 50.34 - AED 14,899
Commission AED 1,350
Profit Sharing AED 3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 16,010 - AED 120,301
  • Country: United States
  • Currency: AED
  • Updated: 14 Jul 2018
  • Individuals Reporting: 5

Job Description for Customer Service Agent

Customer service agents work in many types of private businesses, including at retail, insurance, and travel establishments. Customer service agents spend most of their time working with customers and clients to develop and strengthen business-customer relationships. These relationships are vital to the growth and prosperity of companies, as frustrated customers may not return for future business and the company could develop a bad reputation for poor customer care.

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Customer Service Agent Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Agent Job Listings

Pay Difference by Location

National Average: AED 58,465

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Agent

Gender

Female
26 %
Male
74 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
9%
1-4 years
79%
5-9 years
12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
26 %
Male
74 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 16%
vision benefits
Vision: 10%
no benefits
None: 10%