▼47%
AED 64,135
Avg. Base Salary (AED)
/ year
Avg. Base Salary (AED)
10%
AED 4k
MEDIAN
AED 64k
90%
AED 121k
The average salary for a Customer Service Officer is AED 64,135 in 2025
Base Salary
AED 4k - AED 121k
Bonus
AED 1k - AED 47k
Commission
AED 0 - AED 18k
Total Pay
AED 7k - AED 134k
Is Average Customer Service Officer with Customer Service Skills Salary in United Arab Emirates your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Service Officers?
▲20%
What Do Customer Service Officers Do?
Customer Service Officer Tasks
- Analyze customer wants, needs, and behaviors through surveys, usability studies, in-person interviews, and other research in customer experience.
- Ensure that information and services delivered in writing (on the web, through social media, publications), including scripts (real-time chats, call centers), is written in plain language.
- Analyze delivery channels in the agency including websites, social media, call centers, publication centers, and reception areas (walk-in traffic and calls) - identifying deficiencies and working with managers to fix them.
- Develop, present, and implement policies and procedures to make sure the agency's customers have a first-class experience when using the agency's services.
Find your market worth – how it works:
Common Health Benefits for a Customer Service Officer
Medical
92%
Dental
32%
Vision
24%
None
8%
Gender Breakdown for Customer Service Officers
Male
55.0%
Female
45.0%
This data is based on 20 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Officers
What is the highest pay for Customer Service Officers in Dubai?
Our data indicates that the highest pay for a Customer Service Officer in Dubai is AED 121k / year
What is the lowest pay for Customer Service Officers in Dubai?
Our data indicates that the lowest pay for a Customer Service Officer in Dubai is AED 4k / year
How can Customer Service Officers increase their salary?
Increasing your pay as a Customer Service Officer is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Officer that oversees more junior Customer Service Officers, this experience can increase the likelihood to earn more.