AED 31,262
Avg. Salary

Average additional compensation for this job:

Bonus

AED 350

Profit Sharing

AED 2,650

A Guest Services Agent earns an average salary of AED 34,996 per year. Most people with this job move on to other positions after 10 years in this career.

AED 17,816 - AED 95,893
AED 18K
AED 31K
AED 96K
MEDIAN: AED 31,262
10%
50%
90%
AED 0AED 99K
Salary AED 17,816 - AED 95,893
Bonus AED 350
Profit Sharing AED 2,650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 18,242 - AED 99,287
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 14 Jul 2018
  • Individuals Reporting: 85

Job Description for Guest Services Agent

Guest services agents generally operate the front desk of a hotel (or similar establishment) and are chiefly responsible for handling guest check-ins, check-outs, and other customer-service functions. They may also be responsible for customer complaints, handling cash, and informing visitors of hotel rules, as well as providing additional information to assist the guests.

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Guest Services Agent Tasks

  • Greet, register, and assign rooms to guests, and provide information and paperwork.
  • Answer questions, escalate complaints, and ensure that the lobby remains clean and pleasant.
  • Calculate bills, collect payments and document interactions.

Guest Services Agent Pay By Employer

$0$34K

Hampton Inn
16 profiles
$19,204

Hilton Worldwide
14 profiles
$20,935

$22,997

$22,881

$22,880

$23,318

$21,840

Guest Services Agent Job Listings

Pay Difference by Location

National Average: AED 35,375

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Guest Services Agent

Gender

Female
64 %
Male
36 %
Less than 1 year
9%
1-4 years
72%
5-9 years
16%
10-19 years
3%

Experience Affects Guest Services Agent Salaries

▲3%

National Average
AED 35,000

▼1%

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
9%
1-4 years
72%
5-9 years
16%
10-19 years
3%

Common Health Benefits

medical benefits
Medical: 97%
dental benefits
Dental: 13%
vision benefits
Vision: 5%
no benefits
None: 3%