A Guest Services Agent earns an average salary of AED 31,262 per year. Most people with this job move on to other positions after 10 years in this career.

AED 18,265 - AED 95,634
AED 18K
AED 31K
AED 96K
MEDIAN: AED 30,746
10%
50%
90%
AED 0AED 97K
Salary AED 18,265 - AED 95,634
Bonus AED 197 - AED 5,693
Profit Sharing AED 2,650
Commission AED 2,023
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 18,332 - AED 97,214
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 12 Dec 2017
  • Individuals Reporting: 103

Job Description for Guest Services Agent

Guest services agents generally operate the front desk of a hotel (or similar establishment) and are chiefly responsible for handling guest check-ins, check-outs, and other customer-service functions. They may also be responsible for customer complaints, handling cash, and informing visitors of hotel rules, as well as providing additional information to assist the guests.

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Guest Services Agent Tasks

  • Greet, register, and assign rooms to guests, and provide information and paperwork.
  • Answer questions, escalate complaints, and ensure that the lobby remains clean and pleasant.
  • Calculate bills, collect payments and document interactions.

Guest Services Agent Job Listings

Pay Difference by Location

National Average: AED 32,812

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Guest Services Agent

Gender

Female
59 %
Male
41 %
Less than 1 year
11%
1-4 years
67%
5-9 years
19%
10-19 years
3%

Experience Affects Guest Services Agent Salaries

▲7%

▼0%

National Average
AED 33,000

Gender

Female
59 %
Male
41 %

Years of Experience

Less than 1 year
11%
1-4 years
67%
5-9 years
19%
10-19 years
3%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 11%
vision benefits
Vision: 4%
no benefits
None: 4%