An Entry-Level Guest Services Agent earns an average salary of AED 30,667 per year.

AED 17,952 - AED 94,960
AED 18K
AED 31K
AED 95K
MEDIAN: AED 30,667
10%
50%
90%
AED 0AED 97K
Salary AED 17,952 - AED 94,960
Bonus AED 1,500
Profit Sharing AED 2,650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 18,024 - AED 97,176
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 13 Jan 2018
  • Individuals Reporting: 87

Job Description for Guest Services Agent

Guest services agents generally operate the front desk of a hotel (or similar establishment) and are chiefly responsible for handling guest check-ins, check-outs, and other customer-service functions. They may also be responsible for customer complaints, handling cash, and informing visitors of hotel rules, as well as providing additional information to assist the guests.

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Guest Services Agent Tasks

  • Greet, register, and assign rooms to guests, and provide information and paperwork.
  • Answer questions, escalate complaints, and ensure that the lobby remains clean and pleasant.
  • Calculate bills, collect payments and document interactions.

Guest Services Agent Job Listings

Pay Difference by Location

National Average: AED 31,789

Larger city markers indicate a job is popular in that location.

Key Stats for Guest Services Agent

Gender

Female
71 %
Male
29 %
Less than 1 year
13%
1-4 years
79%
5-9 years
8%

Gender

Female
71 %
Male
29 %

Common Health Benefits

medical benefits
Medical: 98%
dental benefits
Dental: 10%
vision benefits
Vision: 5%
no benefits
None: 2%