The average pay for an Experienced Service Delivery Manager is AED 286,896 per year.

AED 85,788 - AED 498,981
AED 86K
AED 290K
AED 500K
MEDIAN: AED 286,896
10%
50%
90%
AED 0AED 578K
Salary AED 85,788 - AED 498,981
Bonus AED 5,034 - AED 84,430
Profit Sharing AED 27,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 86,555 - AED 578,121
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 8 Dec 2017
  • Individuals Reporting: 72

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Pay Difference by Location

National Average: AED 290,947

Larger city markers indicate a job is popular in that location.

Key Stats for Service Delivery Manager

Gender

Female
6 %
Male
94 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
10-19 years
92%
20 years or more
8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
6 %
Male
94 %

Common Health Benefits

medical benefits
Medical: 92%
dental benefits
Dental: 34%
vision benefits
Vision: 25%
no benefits
None: 6%