The average pay for an Experienced Service Delivery Manager is AED 290,137 per year.

AED 102,000 - AED 552,000
AED 100K
AED 290K
AED 550K
MEDIAN: AED 290,137
Salary AED 102,000 - AED 552,000
Bonus AED 5,034 - AED 84,430
Profit Sharing AED 27,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
AED 115,624 - AED 591,272
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 28 Jan 2018
  • Individuals Reporting: 74

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.


Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Pay Difference by Location

National Average: AED 293,605

Larger city markers indicate a job is popular in that location.

Key Stats for Service Delivery Manager


9 %
91 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
10-19 years
20 years or more

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.


9 %
91 %

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 33%
vision benefits
Vision: 24%
no benefits
None: 5%