AED 287,337
Avg. Salary

Average additional compensation for this job:

Bonus

AED 22,976

Profit Sharing

AED 300

The average salary for a Service Delivery Manager in Dubai is AED 293,054 per year. Most people with this job move on to other positions after 20 years in this field.

AED 65,098 - AED 593,498
AED 65K
AED 290K
AED 590K
MEDIAN: AED 287,337
10%
50%
90%
AED 0AED 617K
Salary AED 65,098 - AED 593,498
Bonus AED 1,361 - AED 41,217
Profit Sharing AED 300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 74,834 - AED 617,772
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 14 Jul 2018
  • Individuals Reporting: 67

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

Gender

Female
21 %
Male
79 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
1%
1-4 years
13%
5-9 years
19%
10-19 years
60%
20 years or more
6%

Experience Affects Service Delivery Manager Salaries

▲4%

▲1%

National Average
AED 291,000

Skills That Affect Service Delivery Manager Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

Less than 1 year
1%
1-4 years
13%
5-9 years
19%
10-19 years
60%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 28%
vision benefits
Vision: 24%
no benefits
None: 4%