The average salary for a Service Delivery Manager in Dubai is AED 291,811 per year. Most people with this job move on to other positions after 20 years in this field.

AED 73,862 - AED 587,228
AED 74K
AED 290K
AED 590K
MEDIAN: AED 291,811
10%
50%
90%
AED 0AED 617K
Salary AED 73,862 - AED 587,228
Bonus AED 1,380 - AED 40,963
Profit Sharing AED 300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 77,594 - AED 617,680
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 5 Dec 2017
  • Individuals Reporting: 76

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
1%
1-4 years
13%
5-9 years
21%
10-19 years
60%
20 years or more
5%

Experience Affects Service Delivery Manager Salaries

▲2%

▲1%

National Average
AED 295,000

Skills That Affect Service Delivery Manager Salaries

Information Technology Infrastructure Library (ITIL)
▼0%

National Average
AED 295,000



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
1%
1-4 years
13%
5-9 years
21%
10-19 years
60%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 28%
vision benefits
Vision: 23%
no benefits
None: 4%