Automotive Customer Service Consultant & Parts Technician Salary (Australia)

The average wage for an Automotive Customer Service Consultant & Parts Technician is AU$20.75 per hour.

AU$34,117 - AU$61,244
AU$34K
AU$48K
AU$61K
MEDIAN: AU$47,885
10%
50%
90%
AU$18.01 - AU$25.30
AU$18
AU$21
AU$25
MEDIAN: AU$20.73
10%
50%
90%
AU$0AU$61K
Salary AU$34,117 - AU$61,244
Bonus AU$3,600
Commission AU$7,325
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,060 - AU$59,415
  • Country: Australia
  • Currency: AUD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 47
Hourly Data AU$0AU$33
Hourly Rate AU$18.01 - AU$25.30
Overtime AU$31.64
Annual Data AU$0AU$59K
Bonus AU$3,600
Commission AU$7,325
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,060 - AU$59,415
  • Country: United States
  • Currency: AUD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 50

Job Description for Automotive Customer Service Consultant & Parts Technician

The automotive customer service consultant and parts technician is in the front line of any automotive parts-related business. They help customers diagnose basic issues with their vehicle, identify and locate the correct parts they need to resolve the problem, and answer any questions they may have. These professionals also help improve the store's profits by upselling and suggesting additional services, and they must ensure their organization maintains adequate and accurate inventory levels. Service consultants and parts technicians may have slightly different duties depending on whether they work in a dealership or a retail auto parts store, with the former possibly taking on additional duties in other departments such as auto sales.

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Automotive Customer Service Consultant & Parts Technician Tasks

  • Explain technical diagnoses and repairs to customers.
  • Use automotive knowledge to assist customers with technical questions related to product installation and removal.

Automotive Customer Service Consultant & Parts Technician Pay By Employer

$0$30K

$20,595

$28,198

AutoZone, Inc.
6 profiles
$22,880

Automotive Customer Service Consultant & Parts Technician Job Listings

Pay by Experience Level for Automotive Customer Service Consultant & Parts Technician

Pay by Experience for an Automotive Customer Service Consultant & Parts Technician has a positive trend. An entry-level Automotive Customer Service Consultant & Parts Technician with less than 5 years of experience can expect to earn an average total compensation of AU$44,000 based on 55 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Automotive Customer Service Consultant & Parts Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$45,000 based on 30 salaries. An experienced Automotive Customer Service Consultant & Parts Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$53,000 based on 21 salaries. An Automotive Customer Service Consultant & Parts Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$51,000 based on 11 salaries.

Pay Difference by Location

National Average: AU$45,900

Larger city markers indicate a job is popular in that location.

Key Stats for Automotive Customer Service Consultant & Parts Technician

Gender

Female
21 %
Male
79 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 2 votes.
Less than 1 year
6%
1-4 years
38%
5-9 years
28%
10-19 years
16%
20 years or more
11%

Experience Affects Automotive Customer Service Consultant & Parts Technician Salaries

▲16%

▲12%

National Average
AU$46,000

▼1%

▼5%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 2 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

Less than 1 year
6%
1-4 years
38%
5-9 years
28%
10-19 years
16%
20 years or more
11%

Common Health Benefits

medical benefits
Medical:
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 100%