Client Service Manager in Sydney, New South Wales Salary (Australia)

The average pay for a Client Service Manager in Sydney, New South Wales is AU$65,443 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. For the first five to ten years in this position, pay increases sharply, but any additional experience does not have a big effect on pay.

AU$47,053 - AU$100,807
AU$47K
AU$65K
AU$100K
MEDIAN: AU$65,443
10%
50%
90%
AU$18.62 - AU$46.88
AU$19
AU$29
AU$47
MEDIAN: AU$28.97
10%
50%
90%
AU$0AU$108K
Salary AU$47,053 - AU$100,807
Bonus AU$0.00 - AU$14,865
Profit Sharing AU$2,000
Commission AU$31,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$47,019 - AU$108,447
  • Country: Australia
  • Currency: AUD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 113
Hourly Data AU$0AU$52
Hourly Rate AU$18.62 - AU$46.88
Overtime AU$45.00
Annual Data AU$0AU$108K
Bonus AU$0.00 - AU$14,865
Commission AU$31,000
Profit Sharing AU$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$47,019 - AU$108,447
  • Country: United States
  • Currency: AUD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 10

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

Read More...

Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Job Listings

Key Stats for Client Service Manager

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
2%
1-4 years
54%
5-9 years
27%
10-19 years
13%
20 years or more
3%

Experience Affects Client Service Manager Salaries

▲26%

▲25%

National Average
AU$66,000

▼10%

Skills That Affect Client Service Manager Salaries

National Average
AU$66,000



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
2%
1-4 years
54%
5-9 years
27%
10-19 years
13%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 9%
dental benefits
Dental: 5%
vision benefits
Vision: 1%
no benefits
None: 91%