The average salary for a Mid-Career Client Service Manager is AU$66,991 per year.

AU$50,458 - AU$97,488
AU$50K
AU$67K
AU$97K
MEDIAN: AU$66,991
10%
50%
90%
AU$21.14 - AU$41.58
AU$21
AU$31
AU$42
MEDIAN: AU$31.03
10%
50%
90%
AU$0AU$99K
Salary AU$50,458 - AU$97,488
Bonus AU$0.00 - AU$17,770
Profit Sharing AU$1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$50,667 - AU$99,266
  • Country: Australia
  • Currency: AUD
  • Updated: 10 Jan 2018
  • Individuals Reporting: 129
Hourly Data AU$0AU$41
Hourly Rate AU$21.14 - AU$41.58
Overtime AU$17.70
Annual Data AU$0AU$99K
Bonus AU$0.00 - AU$17,770
Profit Sharing AU$1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$50,667 - AU$99,266
  • Country: United States
  • Currency: AUD
  • Updated: 10 Jan 2018
  • Individuals Reporting: 20

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Job Listings

Pay Difference by Location

National Average: AU$67,324

Larger city markers indicate a job is popular in that location.

Key Stats for Client Service Manager

Gender

Female
85 %
Male
15 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
5-9 years
73%
10-19 years
27%

Skills That Affect Client Service Manager Salaries


National Average
AU$67,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
85 %
Male
15 %

Common Health Benefits

medical benefits
Medical: 4%
dental benefits
Dental: 1%
vision benefits
Vision: 2%
no benefits
None: 95%