Average Customer Experience Manager Salary in Australia

AU$79,721
Avg. SalaryShow Hourly Rate
AU$4,966
Bonus
AU$1,017
Profit Sharing
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The average salary for a Customer Experience Manager in Australia is AU$79,721.
10%
AU$51k
MEDIAN
AU$80k
90%
AU$127k
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United States (change)
Salary
AU$51k - AU$127k
Bonus
AU$2k - AU$17k
Profit Sharing
AU$0 - AU$1k
Total Pay
AU$52k - AU$133k

Your Market Worth Over Time

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Job Description for Customer Experience Manager

Customer Experience Manager Tasks
  • Design, develop, and implement customer experience programs.
  • Evaluate and report on customer experience program metrics and outcomes.
  • Monitor and share customer insights and recommendations to drive customer experience program development.
  • Manage and standardize customer experience programs across teams.

Customer Experience Manager Job Listings

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Popular Skills for Customer Experience Manager

Skills in People Management, Operations Management and Project Management are correlated to pay that is above average. Skills that pay less than market rate include Customer Service and Customer Relationship Management (CRM).

Pay by Experience Level for Customer Experience Manager

An early career Customer Experience Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$65,071 based on 60 salaries. A mid-career Customer Experience Manager with 5-9 years of experience earns an average total compensation of AU$90,415 based on 47 salaries. An experienced Customer Experience Manager with 10-19 years of experience earns an average total compensation of AU$90,647 based on 35 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$95,000.
Employees with Customer Experience Manager in their job title in Sydney, New South Wales earn an average of 9.7% more than the national average. These job titles also find higher than average salaries in Melbourne, Victoria (6.2% more). The lowest salaries can be found in Adelaide, South Australia (24.7% less) and Brisbane, Queensland (1.4% less).

Years of Experience

This data is based on 152 survey responses.
Early Career
39.5%
Mid Career
30.9%
Experienced
23.0%
Late Career
6.6%

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