The average salary for a Customer Experience Manager in Australia is AU$79,721.
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AU$51k - AU$127k
AU$2k - AU$17k
AU$0 - AU$1k
AU$52k - AU$133k
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Job Description for Customer Experience Manager
The position of a customer experience manager is all-encompassing and involves the strategic and hands-on design, development, and implementation of programs to drive growth and increase company revenue. They must oversee innovative and imaginative programs while thinking outside the box and motivating teams within the company to work together to achieve common goals. Customer experience managers foster client and vendor relationships by analyzing data to maximize potential revenue and savings …Read more
Customer Experience Manager Tasks
- Design, develop, and implement customer experience programs.
- Evaluate and report on customer experience program metrics and outcomes.
- Monitor and share customer insights and recommendations to drive customer experience program development.
- Manage and standardize customer experience programs across teams.
Customer Experience Manager Job Listings
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Popular Skills for Customer Experience Manager
Skills in People Management, Operations Management and Project Management are correlated to pay that is above average. Skills that pay less than market rate include Customer Service and Customer Relationship Management (CRM).
Pay by Experience Level for Customer Experience Manager
An early career Customer Experience Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$65,071 based on 60 salaries. A mid-career Customer Experience Manager with 5-9 years of experience earns an average total compensation of AU$90,415 based on 47 salaries. An experienced Customer Experience Manager with 10-19 years of experience earns an average total compensation of AU$90,647 based on 35 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$95,000.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Experience Manager in their job title in Sydney, New South Wales earn an average of 9.7% more than the national average. These job titles also find higher than average salaries in Melbourne, Victoria (6.2% more). The lowest salaries can be found in Adelaide, South Australia (24.7% less) and Brisbane, Queensland (1.4% less).
Years of Experience
This data is based on 152 survey responses.
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