Average Customer Service Manager Salary in Australia

AU$72,182
Avg. Base Salary (AUD)
10%
A$55k
MEDIAN
A$72k
90%
A$100k

The average salary for a Customer Service Manager is AU$72,182 in 2024

Base Salary
AU$55k - AU$100k
Bonus
AU$894 - AU$15k
Profit Sharing
AU$1k - AU$8k
Commission
AU$1k - AU$6k
Total Pay
AU$53k - AU$102k
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What is the Pay by Experience Level for Customer Service Managers?

What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
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FAQs About Customer Service Managers

What is the highest pay for Customer Service Managers?

Our data indicates that the highest pay for a Customer Service Manager is A$100k / year

What is the lowest pay for Customer Service Managers?

Our data indicates that the lowest pay for a Customer Service Manager is A$55k / year

How can Customer Service Managers increase their salary?

Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.