Average Customer Service Manager Salary in Australia

AU$66,831
Avg. Base Salary (AUD)
10%
A$51k
MEDIAN
A$67k
90%
A$96k

The average salary for a Customer Service Manager is AU$66,831

Base Salary
AU$51k - AU$96k
Bonus
AU$959 - AU$10k
Profit Sharing
AU$503 - AU$10k
Commission
AU$3k - AU$10k
Total Pay
AU$50k - AU$96k
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What is the Pay by Experience Level for Customer Service Managers?

What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
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Gender Breakdown

Female
73.1%
Male
26.9%
This data is based on 417 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

3%

Dental

1%

Vision

1%

None

97%