A Customer Service Manager earns an average salary of AU$60,470 per year. A skill in Project Management is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

AU$49,072 - AU$86,754
AU$49K
AU$60K
AU$87K
MEDIAN: AU$60,470
10%
50%
90%
AU$19.86 - AU$35.86
AU$20
AU$25
AU$36
MEDIAN: AU$25.26
10%
50%
90%
AU$0AU$87K
Salary AU$49,072 - AU$86,754
Bonus AU$0.00 - AU$10,195
Profit Sharing AU$500.00
Commission AU$1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$47,703 - AU$87,465
  • Country: Australia
  • Currency: AUD
  • Updated: 13 Oct 2017
  • Individuals Reporting: 480
Hourly Data AU$0AU$48
Hourly Rate AU$19.86 - AU$35.86
Overtime AU$0.00 - AU$48.94
Annual Data AU$0AU$87K
Bonus AU$0.00 - AU$10,195
Commission AU$1,500
Profit Sharing AU$500.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$47,703 - AU$87,465
  • Country: United States
  • Currency: AUD
  • Updated: 13 Oct 2017
  • Individuals Reporting: 62

Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of AU$56,000 based on 289 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$63,000 based on 200 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$72,000 based on 148 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$77,000 based on 44 salaries.

Pay Difference by Location

National Average: AU$60,589

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

Q: What is it like working as a Customer Service Manager?

Customer Service Manager in Melbourne:
"Busy and challenging."
Pros: Variety. The day goes very fast. You meet lots of new people. It keeps you thinking, quick to respond to a question.
Cons: Can be tiring. You have to be motivated. If your having a bad day you can't let ut show.

Customer Service Manager in Gold Coast:
"Good foot in the door."
Pros: The day goes by fast and. I get to see what happens behind the scene of selling/buying.
Cons: Not a great pay.

Customer Service Manager in Bundaberg:
"Customer Service Manager."
Pros: We work together as a team and my colleagues are supportive.
Cons: Shift work and no weekend off, dealing with lots of inquiries.

Related Job Salaries

Key Stats for Customer Service Manager

Gender

Female
64 %
Male
36 %
Less than 1 year
2%
1-4 years
39%
5-9 years
29%
10-19 years
23%
20 years or more
8%

Experience Affects Customer Service Manager Salaries

▲27%

▲18%

▲3%

National Average
AU$61,000

▼8%

Skills That Affect Customer Service Manager Salaries

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
2%
1-4 years
39%
5-9 years
29%
10-19 years
23%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 5%
dental benefits
Dental: 2%
vision benefits
Vision: 2%
no benefits
None: 93%