Average Customer Relationship Management (CRM) Manager Salary in Australia

AU$77,028
Avg. SalaryShow Hourly Rate
AU$4,943
Bonus
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The average salary for a Customer Relationship Management (CRM) Manager in Australia is AU$77,028.
10%
AU$51k
MEDIAN
AU$77k
90%
AU$121k
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United States (change)
Salary
AU$51k - AU$121k
Bonus
AU$1k - AU$12k
Total Pay
AU$52k - AU$123k

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Job Description for Customer Relationship Management (CRM) Manager

Customer Relationship Management (CRM) Manager Tasks
  • Develop and execute marketing campaign strategy and analyze campaign performance.
  • Communicate with internal and external partners to meet customer expectations.
  • Negotiate contract renewal, draft reports, and provide progress analysis.
  • Monitor and provide support on the implementation of service agreements.

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Popular Skills for Customer Relationship Management (CRM) Manager

Skills in Data Analysis and Email Marketing are correlated to pay that is above average. Skills that pay less than market rate include Operations Management, Customer Service and Customer Relationship Management (CRM).

Pay by Experience Level for Customer Relationship Management (CRM) Manager

An early career Customer Relationship Management (CRM) Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$63,135 based on 39 salaries. A mid-career Customer Relationship Management (CRM) Manager with 5-9 years of experience earns an average total compensation of AU$84,643 based on 37 salaries. An experienced Customer Relationship Management (CRM) Manager with 10-19 years of experience earns an average total compensation of AU$83,535 based on 30 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$91,500.
Employees with Customer Relationship Management (CRM) Manager in their job title in Brisbane, Queensland earn an average of 16.8% more than the national average. These job titles also find higher than average salaries in Sydney, New South Wales (10.4% more) and Perth, Western Australia (10.4% more). The lowest salaries can be found in Melbourne, Victoria (6.2% less).

Years of Experience

This data is based on 118 survey responses.
Early Career
33.1%
Mid Career
31.4%
Experienced
25.4%
Late Career
10.2%

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