Customer Service Representative (CSR) in Melbourne, Victoria Salary (Australia)

The average pay for a Customer Service Representative (CSR) in Melbourne, Victoria is AU$48,478 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 10 years' experience.

AU$39,009 - AU$58,230
AU$39K
AU$48K
AU$58K
MEDIAN: AU$48,478
10%
50%
90%
AU$17.85 - AU$26.56
AU$18
AU$22
AU$27
MEDIAN: AU$22.01
10%
50%
90%
AU$0AU$58K
Salary AU$39,009 - AU$58,230
Bonus AU$3,250
Commission AU$6,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,328 - AU$57,548
  • Country: Australia
  • Currency: AUD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 134
Hourly Data AU$0AU$35
Hourly Rate AU$17.85 - AU$26.56
Overtime AU$27.49
Annual Data AU$0AU$57K
Bonus AU$3,250
Commission AU$6,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,328 - AU$57,548
  • Country: United States
  • Currency: AUD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 97

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of AU$46,000 based on 280 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$50,000 based on 68 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$50,000 based on 38 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$54,000 based on 11 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
66 %
Male
34 %
Less than 1 year
10%
1-4 years
48%
5-9 years
22%
10-19 years
14%
20 years or more
5%

Experience Affects Customer Service Representative (CSR) Salaries

▲14%

▲6%

▲4%

National Average
AU$48,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries


▲5%





Customer Relations
▼0%

National Average
AU$48,000

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
10%
1-4 years
48%
5-9 years
22%
10-19 years
14%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 5%
dental benefits
Dental: 1%
vision benefits
Vision:
no benefits
None: 95%