Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary (Australia)

A Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills earns an average salary of AU$50,060 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

AU$39,986 - AU$60,177
AU$40K
AU$50K
AU$60K
MEDIAN: AU$50,060
10%
50%
90%
AU$18.34 - AU$27.97
AU$18
AU$24
AU$28
MEDIAN: AU$24.00
10%
50%
90%
AU$0AU$60K
Salary AU$39,986 - AU$60,177
Bonus AU$1,468 - AU$9,804
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,723 - AU$60,664
  • Country: Australia
  • Currency: AUD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 127
Hourly Data AU$0AU$45
Hourly Rate AU$18.34 - AU$27.97
Overtime AU$34.00
Annual Data AU$0AU$60K
Bonus AU$1,468 - AU$9,804
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,723 - AU$60,664
  • Country: United States
  • Currency: AUD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 69

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of AU$48,000 based on 117 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$52,000 based on 62 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$52,000 based on 45 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$56,000 based on 10 salaries.

Pay Difference by Location

National Average: AU$50,430

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
64 %
Male
36 %
Less than 1 year
7%
1-4 years
43%
5-9 years
23%
10-19 years
21%
20 years or more
5%

Experience Affects Customer Service Representative (CSR) Salaries

▲11%

▲4%

▲2%

National Average
AU$50,000

▼4%

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
7%
1-4 years
43%
5-9 years
23%
10-19 years
21%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 3%
dental benefits
Dental: 1%
vision benefits
Vision: 2%
no benefits
None: 95%