The average salary for a Field Service Technician in Australia is AU$63,098.
Field Service Technician by
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What Do Field Service Technicians Do?
The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, a…Read more
Field Service Technician Tasks
- Troubleshoot, diagnose, and repair units while in the field.
- Maintain records of service calls, training, and expenses.
- Provide on-call emergency service as required and maintain communication with the department manager while in the field.
- Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
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Somewhat common (8 - 20%)
Field Service Technician Job Listings
What Are Popular Skills for Field Service Technicians?
Skills that pay less than market rate include Customer Service, Electronic Troubleshooting, Equipment Maintenance, Troubleshooting and Technical Services.
What is the Pay by Experience Level for Field Service Technicians?
An entry-level Field Service Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$52,947 based on 35 salaries. An early career Field Service Technician with 1-4 years of experience earns an average total compensation of AU$59,899 based on 252 salaries. A mid-career Field Service Technician with 5-9 years of experience earns an average total compensation of AU$66,802 based on 188 salaries. An experienced Field Service Technician with 10-19 years of experience earns an average total compensation of AU$66,843 based on 166 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$68,300.
Pay Difference by Location
Employees with Field Service Technician in their job title in Perth, Western Australia earn an average of 15.5% more than the national average. These job titles also find higher than average salaries in Adelaide, South Australia (5.3% more) and Sydney, New South Wales (1.9% more). The lowest salaries can be found in Mackay, Queensland (10.1% less), Newcastle, New South Wales (4.9% less) and Melbourne, Victoria (4.5% less).
Years of Experience
This data is based on 749 survey responses.