The average salary for a Field Service Technician in Melbourne, Victoria is AU$59,419 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience.

AU$45,069 - AU$86,982
AU$45K
AU$60K
AU$87K
MEDIAN: AU$59,646
10%
50%
90%
AU$21.82 - AU$37.41
AU$22
AU$27
AU$37
MEDIAN: AU$27.42
10%
50%
90%
AU$0AU$89K
Salary AU$45,069 - AU$86,982
Bonus AU$0.00 - AU$15,707
Profit Sharing AU$0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$46,577 - AU$89,632
  • Country: Australia
  • Currency: AUD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 85
Hourly Data AU$0AU$68
Hourly Rate AU$21.82 - AU$37.41
Overtime AU$4.09 - AU$68.51
Annual Data AU$0AU$89K
Bonus AU$0.00 - AU$15,707
Profit Sharing AU$0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$46,577 - AU$89,632
  • Country: United States
  • Currency: AUD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 52

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

Field Service Technician Job Listings

Pay by Experience Level for Field Service Technician

Pay by Experience for a Field Service Technician has a positive trend. An entry-level Field Service Technician with less than 5 years of experience can expect to earn an average total compensation of AU$54,000 based on 58 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Field Service Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$63,000 based on 53 salaries. An experienced Field Service Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$67,000 based on 47 salaries. A Field Service Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$64,000 based on 22 salaries.

Key Stats for Field Service Technician

Gender

Female
6 %
Male
94 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
Less than 1 year
1%
1-4 years
28%
5-9 years
28%
10-19 years
27%
20 years or more
16%

Experience Affects Field Service Technician Salaries

▲13%

▲8%

▲5%

National Average
AU$59,000

▼9%

Skills That Affect Field Service Technician Salaries



National Average
AU$59,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
1%
1-4 years
28%
5-9 years
28%
10-19 years
27%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 7%
dental benefits
Dental: 2%
vision benefits
Vision: 2%
no benefits
None: 92%