Field Services Manager Salary (Australia)
The average pay for a Field Services Manager is AU$90,784 per year.
|Salary||AU$55,266 - AU$122,883|
|Bonus||AU$0.00 - AU$17,879|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|AU$59,771 - AU$127,522|
Job Description for Field Services Manager
A field services manager is in charge of trained teams that are sent out on installations, upgrades, and infrastructure repair in the field. A field services manager works to train these field teams, keep their skills up to date, and ensure they perform their duties in a manner that satisfies the client and keeps services, software, or hardware up to company and industry standards. Additionally, a field services manager must handle and budget for the logistics related to field services. They must fully account for travel expenses, equipment costs, and other related expenses. This cost budgeting helps the company properly price these services for the customer.Read More...
The field services manager also serves as the point person when dealing with customer issues related to the work of remote teams sent out on jobs. It is also up to the field services manager to effectively train teams to minimize negative situations and deal with customer inquiries in a cost-effective, positive manner.
This is largely a job concerned with logistics, and the education requirements typical of this position reflect that. Companies typically look for people with bachelor’s degrees with a crossover emphasis that includes information technology and business logistics. Typically, a field services manager works in an office environment, but he or she also spends time making quality control inspections and audits at work sites. For companies with wider geographical service areas, travel may also be involved. (Copyright 2018 PayScale.com)
Field Services Manager Tasks
- Maximize technician revenues through efficient routing and scheduling.
- Monitor the work flow via audits and regular communication throughout the day.
- Recruit qualified candidates to meet regional staffing requirements.
- Interact with customers to review and measure field service engineers' professionalism and effectiveness.
- Supervise Field Service activities to ensure timely and complete resolution of field warranty issues.
Field Services Manager Job Listings
Pay by Experience Level for Field Services Manager
Pay by Experience for a Field Services Manager has a positive trend. An entry-level Field Services Manager with less than 5 years of experience can expect to earn an average total compensation of AU$71,000 based on 12 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Field Services Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$92,000 based on 15 salaries. An experienced Field Services Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$98,000 based on 11 salaries. A Field Services Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$118,000 based on 5 salaries.
Pay Difference by Location
Key Stats for Field Services Manager
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