A Hotel Receptionist earns an average wage of AU$21.18 per hour. Pay for this job does not change much between less experienced and more experienced workers. Most people with this job move on to other positions after 20 years in this career.

AU$36,523 - AU$59,085
AU$37K
AU$42K
AU$59K
MEDIAN: AU$41,681
10%
50%
90%
AU$17.72 - AU$25.21
AU$18
AU$21
AU$25
MEDIAN: AU$21.21
10%
50%
90%
AU$0AU$59K
Salary AU$36,523 - AU$59,085
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,877 - AU$53,238
  • Country: Australia
  • Currency: AUD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 36
Hourly Data AU$0AU$34
Hourly Rate AU$17.72 - AU$25.21
Overtime AU$25.31
Annual Data AU$0AU$53K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,877 - AU$53,238
  • Country: United States
  • Currency: AUD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 94

Job Description for Hotel Receptionist

Hotel receptionists are responsible for all aspects of front-line customer services in a hotel environment. They greet customers upon arrival to the hotel and process their check-in information. Additionally, receptionists confirm reservation details, dispense room keys, and process customer payments. They explain check-in and check-out procedures, as well any other hotel policies relevant to their customers’ specific needs. Other tasks performed by hotel receptionists include answering the front desk phone, helping customers make reservations, and offering advice and suggestions to guests (such as dining recommendations). Hotel receptionists must have a firm grasp on hotel policy and be able to settle minor disputes with customers regarding billing and service issues, as receptionists are generally the initial contact for guests’ complaints.

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Hotel Receptionist Job Listings

Pay Difference by Location

National Average: AU$43,740

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Hotel Receptionist

Gender

Female
80 %
Male
20 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
5%
1-4 years
59%
5-9 years
21%
10-19 years
15%
20 years or more
1%

Experience Affects Hotel Receptionist Salaries

▲2%

National Average
AU$44,000

▼1%

▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
5%
1-4 years
59%
5-9 years
21%
10-19 years
15%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 7%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
no benefits
None: 93%