The average salary for a Service Manager (General) is AU$78,560 per year.

AU$55,025 - AU$108,816
AU$55K
AU$78K
AU$110K
MEDIAN: AU$78,042
10%
50%
90%
AU$19.75 - AU$36.28
AU$20
AU$28
AU$36
MEDIAN: AU$27.99
10%
50%
90%
AU$0AU$109K
Salary AU$55,025 - AU$108,816
Bonus AU$1,015 - AU$29,799
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$52,916 - AU$109,223
  • Country: Australia
  • Currency: AUD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 77
Hourly Data AU$0AU$37
Hourly Rate AU$19.75 - AU$36.28
Overtime AU$37.50
Annual Data AU$0AU$109K
Bonus AU$1,015 - AU$29,799
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$52,916 - AU$109,223
  • Country: United States
  • Currency: AUD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 15

Job Description for Service Manager (General)

Many different industries use the title of service manager or service manager (general). While this is a job title seen sometimes in the restaurant and hospitality industry, most often these managers are also known as front of house or dining room managers. Generally, most employers of service managers are in the field of repair work, specifically involving cars or equipment. A service manager works to ensure the team under their responsibility performs services to the standards of the organization. The service manager interacts with the customer as well, determining that the services performed met or exceeded expectations.

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Service Manager (General) Tasks

  • Cultivate a positive and responsive work culture through clear communication, organization, and performance reviews.
  • Develop sales and customer loyalty by fostering a culture of customer service excellence.
  • Maintain safety standards for workplace environments.

Service Manager (General) Job Listings

Pay by Experience Level for Service Manager (General)

Pay by Experience for a Service Manager (General) has a positive trend. An entry-level Service Manager (General) with less than 5 years of experience can expect to earn an average total compensation of AU$65,000 based on 14 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Manager (General) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$77,000 based on 16 salaries. An experienced Service Manager (General) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$80,000 based on 10 salaries. A Service Manager (General) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$96,000 based on 10 salaries.

Pay Difference by Location

National Average: AU$74,371

Larger city markers indicate a job is popular in that location.

Key Stats for Service Manager (General)

Gender

Female
24 %
Male
76 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
Less than 1 year
3%
1-4 years
29%
5-9 years
26%
10-19 years
22%
20 years or more
20%

Experience Affects Service Manager (General) Salaries

▲29%

▲8%

▲3%

National Average
AU$74,000

▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
3%
1-4 years
29%
5-9 years
26%
10-19 years
22%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 6%
dental benefits
Dental: 4%
vision benefits
Vision: 2%
no benefits
None: 92%