Technical Support Engineer in Melbourne, Victoria Salary (Australia)

The average salary for a Technical Support Engineer in Melbourne, Victoria is AU$60,771 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.

AU$43,993 - AU$81,488
AU$44K
AU$60K
AU$81K
MEDIAN: AU$59,999
10%
50%
90%
AU$0AU$82K
Salary AU$43,993 - AU$81,488
Bonus AU$4,913
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$44,495 - AU$82,260
  • Country: Australia
  • Currency: AUD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 62

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Job Listings

Key Stats for Technical Support Engineer

Gender

Female
5 %
Male
95 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
6%
1-4 years
50%
5-9 years
33%
10-19 years
9%
20 years or more
2%

Experience Affects Technical Support Engineer Salaries

▲3%

National Average
AU$59,000

▼2%

Skills That Affect Technical Support Engineer Salaries

National Average
AU$59,000




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
5 %
Male
95 %

Years of Experience

Less than 1 year
6%
1-4 years
50%
5-9 years
33%
10-19 years
9%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 13%
dental benefits
Dental: 9%
vision benefits
Vision: 2%
no benefits
None: 84%