The average salary for a Technical Support Engineer is AU$66,194.
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AU$47k - AU$96k
AU$489 - AU$11k
AU$0 - AU$10k
AU$45k - AU$100k
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Job Description for Technical Support Engineer
Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales. Technical support engineers work in a wide range of industries, such as telecommunications and health-care, and they are often t…Read more
Technical Support Engineer Tasks
- Monitor the day to day performance of computers and computer systems.
- Enter commands and verify proper system operation through observation to detect errors.
- Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
Technical Support Engineer Job Listings
Popular Skills for Technical Support Engineer
Windows Operating System General Use
Skills that pay less than market rate include Systems Troubleshooting, Customer Service, Microsoft Office, Windows Operating System General Use and Troubleshooting.
Pay by Experience Level for Technical Support Engineer
An entry-level Technical Support Engineer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$53,558 based on 46 salaries. An early career Technical Support Engineer with 1-4 years of experience earns an average total compensation of AU$61,051 based on 122 salaries. A mid-career Technical Support Engineer with 5-9 years of experience earns an average total compensation of AU$74,288 based on 88 salaries. An experienced Technical Support Engineer with 10-19 years of experience earns an average total compensation of AU$79,089 based on 44 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$99,150.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Engineer in their job title in Brisbane, Queensland earn an average of 10.3% more than the national average. These job titles also find higher than average salaries in Gold Coast, Queensland (10.3% more) and Sydney, New South Wales (4.6% more). The lowest salaries can be found in Perth, Western Australia (7.0% less), Adelaide, South Australia (5.9% less) and Melbourne, Victoria (5.2% less).
Years of Experience
This data is based on 309 survey responses.
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