A Technical Support Engineer earns an average salary of AU$67,065 per year. Experience has a moderate effect on pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.

AU$44,973 - AU$92,150
AU$45K
AU$65K
AU$92K
MEDIAN: AU$64,593
10%
50%
90%
AU$20.29 - AU$33.43
AU$20
AU$26
AU$33
MEDIAN: AU$26.48
10%
50%
90%
AU$0AU$97K
Salary AU$44,973 - AU$92,150
Bonus AU$0.00 - AU$13,757
Profit Sharing AU$5,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$44,878 - AU$97,812
  • Country: Australia
  • Currency: AUD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 252
Hourly Data AU$0AU$42
Hourly Rate AU$20.29 - AU$33.43
Overtime AU$42.50
Annual Data AU$0AU$97K
Bonus AU$0.00 - AU$13,757
Profit Sharing AU$5,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$44,878 - AU$97,812
  • Country: United States
  • Currency: AUD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 14

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Pay By Employer

$0$119K

EMC Corporation
28 profiles
$62,363

$56,281

Dell, Inc.
13 profiles
$65,000

Oracle Corp.
12 profiles
$59,869

Amazon.com Inc
10 profiles
$78,062

Vmware, Inc.
10 profiles
$75,000

NetApp
9 profiles
$71,853

Empirix
7 profiles
$70,377

$56,201

Microsoft Corp
6 profiles
$91,500

Technical Support Engineer Job Listings

Popular Skills for Technical Support Engineer

Pay Difference by Location

National Average: AU$64,623

Larger city markers indicate a job is popular in that location.

Technical Support Engineer Reviews

Q: What is it like working as a Technical Support Engineer?

Technical Support Engineer in Melbourne:
"Face paced."
Pros: Working with in lot of areas of IT. Customer support.
Cons: Can get very busy and hectic.

Related Job Salaries

Key Stats for Technical Support Engineer

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
4%
1-4 years
46%
5-9 years
30%
10-19 years
19%
20 years or more
1%

Experience Affects Technical Support Engineer Salaries

▲20%

▲7%

National Average
AU$65,000

▼4%

Skills That Affect Technical Support Engineer Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
4%
1-4 years
46%
5-9 years
30%
10-19 years
19%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 21%
dental benefits
Dental: 10%
vision benefits
Vision: 7%
no benefits
None: 78%