AU$57,132
Avg. Salary
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A Technical Support Specialist with Network Management / Administration skills earns an average salary of AU$53,847 per year. Experience strongly influences pay for this job. People in this job generally don't have more than 20 years' experience.

AU$45,626 - AU$107,990
AU$46K
AU$57K
AU$110K
MEDIAN: AU$57,132
10%
50%
90%
AU$0AU$110K
Salary AU$45,626 - AU$107,990
Bonus AU$1,007 - AU$9,933
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$46,750 - AU$110,292
  • Country: Australia
  • Currency: AUD
  • Updated: 14 Jul 2018
  • Individuals Reporting: 24

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Pay Difference by Location

National Average: AU$58,363

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Specialist

Gender

Female
33 %
Male
67 %
Less than 1 year
7%
1-4 years
32%
5-9 years
25%
10-19 years
32%
20 years or more
4%

Experience Affects Technical Support Specialist Salaries

▲80%

▲7%

National Average
AU$58,000

▼14%

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
7%
1-4 years
32%
5-9 years
25%
10-19 years
32%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 17%
dental benefits
Dental: 9%
vision benefits
Vision: 9%
no benefits
None: 83%