AU$64,581
Avg. Salary
AU$25.13
Avg. Hourly Rate

Average additional compensation:

AU$3,029

Bonus

AU$2,660

Profit Sharing

AU$3,150

Commission

What am I worth?
How should I pay?

The average pay for a Technical Support Specialist is AU$25.13 per hour.

The average pay for a Technical Support Specialist is AU$64,581 per year.

10%
AU$19.50
10%
AU$25.13
50%
AU$42.00
90%
90%
MEDIAN AU$25.13
10%
AU$46k
10%
AU$65k
50%
AU$101k
90%
90%
MEDIAN AU$64,581
AU$45,862 - AU$101,342
AU$46K
AU$65K
AU$100K
MEDIAN: AU$64,581
10%
50%
90%
AU$19.50 - AU$42.00
AU$19
AU$25
AU$42
MEDIAN: AU$25.13
10%
50%
90%
AU$0AU$101K
Salary AU$45,862 - AU$101,342
Bonus AU$0.00 - AU$10,137
Profit Sharing AU$2,660
Commission AU$3,150
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$44,874 - AU$101,717
  • Country: Australia
  • Currency: AUD
  • Updated: 19 Mar 2019
  • Individuals Reporting: 250
Hourly Data AU$0AU$50
Hourly Rate AU$19.50 - AU$42.00
Overtime AU$38.92
Annual Data AU$0AU$101K
Bonus AU$0.00 - AU$10,137
Commission AU$3,150
Profit Sharing AU$2,660
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$44,874 - AU$101,717
  • Country: United States
  • Currency: AUD
  • Updated: 19 Mar 2019
  • Individuals Reporting: 29

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

Read More...
Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Pay by Experience Level for Technical Support Specialist

Pay by Experience for a Technical Support Specialist has a positive trend. An entry-level Technical Support Specialist with less than 5 years of experience can expect to earn an average total compensation of AU$55,000 based on 78 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$71,000 based on 56 salaries. An experienced Technical Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$78,000 based on 34 salaries. A Technical Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$95,000 based on 9 salaries.

Pay Difference by Location

14%

6%

-6%

-10%

National Average: AU$63,835

Larger city markers indicate a job is popular in that location.

Technical Support Specialist Reviews

Q: What is it like working as a Technical Support Specialist?

Technical Support Specialist in Redcliffe:
"Very rewarding."
Pros: Interaction with the Franchisees I support
Cons: Management

Technical Support Specialist in Perth:
Pros: Weather
Cons: A lot of driving as so spread out across massive territory

Related Job Salaries

Key Stats for Technical Support Specialist

Gender

Female
23 %
Male
77 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 4 votes.
Less than 1 year
5%
1-4 years
35%
5-9 years
30%
10-19 years
22%
20 years or more
7%

Experience Affects Technical Support Specialist Salaries

▲49%

▲22%

▲11%

National Average
AU$64,000

▼13%

Skills That Affect Technical Support Specialist Salaries

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 4 votes.

Gender

Female
23 %
Male
77 %

Years of Experience

Less than 1 year
5%
1-4 years
35%
5-9 years
30%
10-19 years
22%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 10%
dental benefits
Dental: 3%
vision benefits
Vision: 2%
no benefits
None: 90%