The average salary for an Application Support Specialist in Canada is C$60,618.
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C$40k - C$83k
C$985 - C$10k
C$504 - C$3k
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C$40k - C$89k
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Job Description for Application Support Specialist
An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications. They likely work at a "help desk" in an office environment. This often involves heavy telephone traffic, although the specialist may be assisting customers through emails and messaging as well.…Read more
Application Support Specialist Tasks
- Provide expertise and technical knowledge about an application or suite of applications.
- Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.
- Train users on specific applications and document creation.
- Maintain, troubleshoot, and repair computer systems, including remote installations.
Job Satisfaction for Application Support Specialist
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Popular Skills for Application Support Specialist
Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Customer Service, Software Knowledge, Product Support and SQL.
Pay by Experience Level for Application Support Specialist
An entry-level Application Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$46,255 based on 12 salaries. An early career Application Support Specialist with 1-4 years of experience earns an average total compensation of C$54,773 based on 95 salaries. A mid-career Application Support Specialist with 5-9 years of experience earns an average total compensation of C$65,135 based on 61 salaries. An experienced Application Support Specialist with 10-19 years of experience earns an average total compensation of C$70,071 based on 60 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$82,847.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Application Support Specialist in their job title in Markham, Ontario earn an average of 27.7% more than the national average. These job titles also find higher than average salaries in Calgary, Alberta (10.4% more) and Toronto, Ontario (4.6% more). The lowest salaries can be found in Vancouver, British Columbia (9.2% less), Ottawa, Ontario (7.6% less) and Mississauga, Ontario (7.6% less).
Years of Experience
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