Bilingual Customer Service Representative in Mississauga Salary (Canada)

A Bilingual Customer Service Representative in Mississauga, Ontario earns an average salary of C$45,399 per year. A skill in Sales is associated with high pay for this job. For the first five to ten years in this position, pay increases sharply, but any additional experience does not have a big effect on pay.

C$32,890 - C$54,813
C$33K
C$44K
C$55K
MEDIAN: C$43,938
10%
50%
90%
C$12.16 - C$21.04
C$12
C$17
C$21
MEDIAN: C$17.49
10%
50%
90%
C$0C$54K
Salary C$32,890 - C$54,813
Bonus C$2,035
Profit Sharing C$2,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,956 - C$54,728
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 43
Hourly Data C$0C$23
Hourly Rate C$12.16 - C$21.04
Overtime C$24.00
Annual Data C$0C$54K
Bonus C$2,035
Profit Sharing C$2,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,956 - C$54,728
  • Country: United States
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 18

Job Description for Bilingual Customer Service Representative

  • Answer calls and respond to customer inquiries, complaints and concerns.
  • Log and document customer interactions and problem status.
  • Follow through with customers and problems to ensure closure.
  • Escalate calls where they are beyond job scope, ensuring quality service.

Bilingual Customer Service Representative Job Listings

Pay by Experience Level for Bilingual Customer Service Representative

Pay by Experience for a Bilingual Customer Service Representative has a positive trend. An entry-level Bilingual Customer Service Representative with less than 5 years of experience can expect to earn an average total compensation of C$40,000 based on 13 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Bilingual Customer Service Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$49,000 based on 7 salaries. An experienced Bilingual Customer Service Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$49,000 based on 9 salaries. A Bilingual Customer Service Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$49,000 based on 5 salaries.

Key Stats for Bilingual Customer Service Representative

Gender

Female
69 %
Male
31 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
7%
1-4 years
41%
5-9 years
21%
10-19 years
15%
20 years or more
16%

Experience Affects Bilingual Customer Service Representative Salaries

▲19%

▲19%

▲18%

National Average
C$41,000

▼3%

Skills That Affect Bilingual Customer Service Representative Salaries

▲21%



National Average
C$41,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
7%
1-4 years
41%
5-9 years
21%
10-19 years
15%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 82%
vision benefits
Vision: 69%
no benefits
None: 13%