Client Service Manager in Vancouver, British Columbia Salary (Canada)
The average pay for a Client Service Manager in Vancouver, British Columbia is C$51,000 per year. A skill in People Management is associated with high pay for this job. Most people with this job move on to other positions after 10 years in this field.
|Salary||C$42,177 - C$80,000|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|C$42,101 - C$82,605|
Job Description for Client Service Manager
A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.Read More...
Communication is essential in this job, so a clear, effective communication style is necessary. The ability to work as part of a team - including as a leader - is important, as is the ability to analyze subordinates' performance and offer guidance. In terms of education and experience, a minimum of a bachelor's degree in management is typically expected, as well as five years of relevant experience. (Copyright 2018 PayScale.com)
Client Service Manager Tasks
- Develops, tracks and reports key performance measurements for the unit.
- Oversees cross functional work areas targeted to resolve issues raised by clients.
- Manages the client service operations, which deals directly with clients and is the first point of contact.
- Develops and implements processes and procedures to improve operational efficiency.
Client Service Manager Job Listings
Key Stats for Client Service Manager
Rated 5 out of 5
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