Client Service Manager in Vancouver, British Columbia Salary (Canada)

The average pay for a Client Service Manager in Vancouver, British Columbia is C$51,000 per year. A skill in People Management is associated with high pay for this job. Most people with this job move on to other positions after 10 years in this field.

C$42,177 - C$80,000
C$42K
C$52K
C$80K
MEDIAN: C$52,279
10%
50%
90%
C$0C$82K
Salary C$42,177 - C$80,000
Bonus C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$42,101 - C$82,605
  • Country: Canada
  • Currency: CAD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 29

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

Read More...

Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Job Listings

Key Stats for Client Service Manager

Gender

Female
56 %
Male
44 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
1-4 years
42%
5-9 years
23%
10-19 years
19%
20 years or more
16%

Experience Affects Client Service Manager Salaries

Mid-Career
▲12%

National Average
C$54,000

Entry-Level
▼17%

Skills That Affect Client Service Manager Salaries

People Management
▲10%

National Average
C$54,000

Project Management
▼7%

Customer Relationship Management (CRM)
▼10%

Customer Service
▼15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

1-4 years
42%
5-9 years
23%
10-19 years
19%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 85%
vision benefits
Vision: 75%
no benefits
None: 5%