The average salary for an Experienced Client Services Director in Canada is C$92,728.
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C$69k - C$135k
C$2k - C$35k
C$0 - C$18k
C$69k - C$155k
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Job Description for Client Services Director
Client services directors, sometimes called account managers, are responsible for overseeing a company’s relationship with its clients. They are expected to maintain a high retention rate, developing long term relationships with repeat customers. They manage the company’s accounts, communicate with clients and ensure their satisfaction. Client services directors may also be responsible for attracting new clients to an organization. Once they get a client to sign, they will communicate with the …Read more
Client Services Director Tasks
- Manage the staff, clients, and process for particular accounts and policies for all accounts.
- Create strong community and client relations.
- Oversee tracking of data about accounts, intervening when problems occur.
- Lead marketing efforts, pricing, and outreach to upper management.
Explore the most common career paths for Client Services Director. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Client Services Director
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Client Services Director Job Listings
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Popular Skills for Client Services Director
Skills in Client Interaction, Account Management, Customer Relations and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include People Management.
Pay by Experience Level for Client Services Director
An early career Client Services Director with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$68,510 based on 23 salaries. A mid-career Client Services Director with 5-9 years of experience earns an average total compensation of C$85,206 based on 30 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$91,040.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Client Services Director in their job title in Calgary, Alberta earn an average of 34.8% more than the national average. These job titles also find higher than average salaries in Toronto, Ontario (6.3% more) and Vancouver, British Columbia (0.8% more). The lowest salaries can be found in Montréal, Québec (8.3% less).
Years of Experience
This data is based on 70 survey responses.
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