The average pay for a Client Services Director is C$84,642 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

C$53,594 - C$120,338
C$54K
C$85K
C$120K
MEDIAN: C$84,817
10%
50%
90%
C$13.18 - C$50.51
C$13
C$22
C$51
MEDIAN: C$21.99
10%
50%
90%
C$0C$133K
Salary C$53,594 - C$120,338
Bonus C$1,510 - C$24,468
Profit Sharing C$9,000
Commission C$14,483
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$46,427 - C$133,101
  • Country: Canada
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 117
Hourly Data C$0C$50
Hourly Rate C$13.18 - C$50.51
Annual Data C$0C$133K
Bonus C$1,510 - C$24,468
Commission C$14,483
Profit Sharing C$9,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$46,427 - C$133,101
  • Country: United States
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 11

Job Description for Client Services Director

Client services directors, sometimes called account managers, are responsible for overseeing a company’s relationship with its clients. They are expected to maintain a high retention rate, developing long term relationships with repeat customers. They manage the company’s accounts, communicate with clients and ensure their satisfaction.

Read More...

Client Services Director Tasks

  • Manage the staff, clients, and process for particular accounts and policies for all accounts.
  • Create strong community and client relations.
  • Oversee tracking of data about accounts, intervening when problems occur.
  • Lead marketing efforts, pricing, and outreach to upper management.

Client Services Director Job Listings

Pay by Experience Level for Client Services Director

Pay by Experience for a Client Services Director has a positive trend. An entry-level Client Services Director with less than 5 years of experience can expect to earn an average total compensation of C$64,000 based on 18 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Services Director with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$81,000 based on 22 salaries. An experienced Client Services Director which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$100,000 based on 30 salaries. A Client Services Director with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$94,000 based on 6 salaries.

Pay Difference by Location

National Average: C$87,365

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Client Services Director

Gender

Female
64 %
Male
36 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 22 votes.
1-4 years
15%
5-9 years
26%
10-19 years
45%
20 years or more
14%

Experience Affects Client Services Director Salaries

▲14%

Late-Career
▲8%

National Average
C$87,000

▼7%

Entry-Level
▼27%

Skills That Affect Client Services Director Salaries

Account Management
▲9%

Operations Management
▲8%

People Management
▼0%

National Average
C$87,000

Customer Relationship Management (CRM)
▼1%

Project Management
▼11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 22 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

1-4 years
15%
5-9 years
26%
10-19 years
45%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 78%
vision benefits
Vision: 60%
no benefits
None: 19%