The average salary for a Client Services Director in Toronto, Ontario is C$96,146.
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C$68k - C$130k
C$21 - C$25k
C$0 - C$8k
C$69k - C$139k
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Job Description for Client Services Director
Client services directors, sometimes called account managers, are responsible for overseeing a company’s relationship with its clients. They are expected to maintain a high retention rate, developing long term relationships with repeat customers. They manage the company’s accounts, communicate with clients and ensure their satisfaction. Client services directors may also be responsible for attracting new clients to an organization. Once they get a client to sign, they will communicate with the …Read more
Client Services Director Tasks
- Manage the staff, clients, and process for particular accounts and policies for all accounts.
- Create strong community and client relations.
- Oversee tracking of data about accounts, intervening when problems occur.
- Lead marketing efforts, pricing, and outreach to upper management.
Client Services Director Job Listings
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Popular Skills for Client Services Director
Skills in People Management, Customer Relationship Management (CRM), Client Interaction and Account Management are correlated to pay that is above average. Skills that pay less than market rate include Operations Management.
Pay by Experience Level for Client Services Director
An early career Client Services Director with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$75,000 based on 7 salaries. A mid-career Client Services Director with 5-9 years of experience earns an average total compensation of C$90,680 based on 11 salaries. An experienced Client Services Director with 10-19 years of experience earns an average total compensation of C$97,885 based on 25 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$114,882.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Client Services Director in their job title in Calgary, Alberta earn an average of 8.2% more than the national average. The lowest salaries can be found in Ottawa, Ontario (28.5% less), Burlington, Ontario (22.0% less) and Montréal, Québec (11.6% less).
Years of Experience
This data is based on 50 survey responses.
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