The average salary for a Mid-Career Client Services Director in Montréal, Québec is C$72,414.
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Job Description for Client Services Director
Client services directors, sometimes called account managers, are responsible for overseeing a company’s relationship with its clients. They are expected to maintain a high retention rate, developing long term relationships with repeat customers. They manage the company’s accounts, communicate with clients and ensure their satisfaction. Client services directors may also be responsible for attracting new clients to an organization. Once they get a client to sign, they will communicate with the …Read more
Client Services Director Tasks
- Manage the staff, clients, and process for particular accounts and policies for all accounts.
- Create strong community and client relations.
- Oversee tracking of data about accounts, intervening when problems occur.
- Lead marketing efforts, pricing, and outreach to upper management.
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