The average salary for a Client Services Representative in Canada is C$42,149.
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C$32k - C$60k
C$546 - C$6k
C$1k - C$7k
C$30k - C$57k
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Job Description for Client Services Representative
The client service representative plays a vital role in establishing and maintaining a productive relationship between the company and prospective clients. Acting as a link between clients and upper management, the client service representative communicates with clients and assists them, in person and over the phone, in financial transactions, service and meeting set-ups, and other tasks in response to the client's needs. The client service representative may also contact clients to pass on comm…Read more
Client Services Representative Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- Follows up with clients to ensure that they are satisfied with the company product or service.
- Quantifies business intelligence with economic models to evaluate new opportunities; presents findings clearly and makes recommendations for action.
Popular Employer Salaries for Client Services Representative
The top respondents for the job title Client Services Representative are from the companies RBC Bank, Royal Bank of Canada and Sun Life Assurance Company. Reported salaries are highest at Sun Life Assurance Company where the average pay is C$55,745. RBC Bank pays the lowest at around C$32,100.
Explore the most common career paths for Client Services Representative. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Client Services Representative
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Client Services Representative Job Listings
Popular Skills for Client Services Representative
Skills in Client Interaction, Customer Relations and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Problem Solving and Customer Service.
Pay by Experience Level for Client Services Representative
An entry-level Client Services Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$39,321 based on 22 salaries. An early career Client Services Representative with 1-4 years of experience earns an average total compensation of C$42,340 based on 78 salaries. A mid-career Client Services Representative with 5-9 years of experience earns an average total compensation of C$43,917 based on 45 salaries. An experienced Client Services Representative with 10-19 years of experience earns an average total compensation of C$43,462 based on 30 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$55,500.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Client Services Representative in their job title in Mississauga, Ontario earn an average of 18.6% more than the national average. These job titles also find higher than average salaries in Montréal, Québec (14.0% more) and Vancouver, British Columbia (11.6% more). The lowest salaries can be found in Guelph, Ontario (16.2% less) and Winnipeg, Manitoba (5.1% less).
Years of Experience
This data is based on 190 survey responses.
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