The average salary for a Customer Experience Manager is C$58,124 per year. Skills that are associated with high pay for this job are People Management, Customer Service, and Customer Service Metrics. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

C$38,336 - C$85,896
C$38K
C$55K
C$86K
MEDIAN: C$55,118
10%
50%
90%
C$11.10 - C$16.89
C$11
C$14
C$17
MEDIAN: C$13.89
10%
50%
90%
C$0C$86K
Salary C$38,336 - C$85,896
Bonus C$494 - C$10,213
Profit Sharing C$1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$32,825 - C$86,556
  • Country: Canada
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 107
Hourly Data C$0C$50
Hourly Rate C$11.10 - C$16.89
Overtime C$50.00
Annual Data C$0C$86K
Bonus C$494 - C$10,213
Profit Sharing C$1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$32,825 - C$86,556
  • Country: United States
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 10

Job Description for Customer Experience Manager

The position of a customer experience manager is all-encompassing and involves the strategic and hands-on design, development, and implementation of programs to drive growth and increase company revenue. They must oversee innovative and imaginative programs while thinking outside the box and motivating teams within the company to work together to achieve common goals.

Read More...

Customer Experience Manager Tasks

  • Design, develop, and implement customer experience programs.
  • Evaluate and report on customer experience program metrics and outcomes.
  • Monitor and share customer insights and recommendations to drive customer experience program development.
  • Manage and standardize customer experience programs across teams.

Customer Experience Manager Job Listings

Pay by Experience Level for Customer Experience Manager

Pay by Experience for a Customer Experience Manager has a positive trend. An entry-level Customer Experience Manager with less than 5 years of experience can expect to earn an average total compensation of C$45,000 based on 40 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Experience Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$61,000 based on 30 salaries. An experienced Customer Experience Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$77,000 based on 28 salaries. A Customer Experience Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$66,000 based on 14 salaries.

Pay Difference by Location

National Average: C$54,430

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Experience Manager

Gender

Female
78 %
Male
22 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.
Less than 1 year
3%
1-4 years
36%
5-9 years
21%
10-19 years
24%
20 years or more
15%

Experience Affects Customer Experience Manager Salaries

▲42%

▲22%

▲11%

National Average
C$54,000

▼17%

Skills That Affect Customer Experience Manager Salaries




National Average
C$54,000



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
3%
1-4 years
36%
5-9 years
21%
10-19 years
24%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 80%
vision benefits
Vision: 58%
no benefits
None: 17%