Customer Service Coordinator in Toronto, Ontario Salary (Canada)

The average pay for a Customer Service Coordinator in Toronto, Ontario is C$47,987 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

C$35,479 - C$60,596
C$35K
C$46K
C$61K
MEDIAN: C$46,459
10%
50%
90%
C$11.63 - C$20.61
C$12
C$16
C$21
MEDIAN: C$15.97
10%
50%
90%
C$0C$60K
Salary C$35,479 - C$60,596
Bonus C$989
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,813 - C$59,290
  • Country: Canada
  • Currency: CAD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 31
Hourly Data C$0C$20
Hourly Rate C$11.63 - C$20.61
Overtime C$1.00
Annual Data C$0C$59K
Bonus C$989
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,813 - C$59,290
  • Country: United States
  • Currency: CAD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 15

Job Description for Customer Service Coordinator

A customer service coordinator works to provide a high level of customer service for an organization. Often, a customer service coordinator interacts with customers to answer their inquiries about products, accounts, and services. The coordinator also works to alleviate customer complaints and processes customer orders for products and services. They also work to ensure the accuracy of customer and business records by obtaining information from the customer; the information gathered also is used to determine if any new products or services would benefit the customer. The customer service coordinator often communicates with the customer over the phone or through email. Depending on the customer's complaint or issue, the customer service coordinator may need to discuss the issue at length with the customer to adequately satisfy their concerns.

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Customer Service Coordinator Tasks

  • Completes transactions, records of complaints and actions taken, comments using internal PC systems.
  • Responds to telephone, mail and face-to-face inquires about the company's products or services following standard scripts and procedures.
  • Documents details of telephone conversation and actions taken .

Customer Service Coordinator Job Listings

Key Stats for Customer Service Coordinator

Gender

Female
75 %
Male
25 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
1-4 years
43%
5-9 years
35%
10-19 years
11%
20 years or more
11%

Experience Affects Customer Service Coordinator Salaries

▲5%

▲1%

National Average
C$41,000

▼5%

Skills That Affect Customer Service Coordinator Salaries



National Average
C$41,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
43%
5-9 years
35%
10-19 years
11%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 78%
vision benefits
Vision: 56%
no benefits
None: 22%