The average hourly pay for a Customer Service Representative (CSR) with Office Administration skills in Calgary, Alberta is C$15.90.
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C$12 - C$22
C$27,775 - C$47,477
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
Customer Service Representative (CSR) Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Customer Service Representative (CSR) Job Listings
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Popular Skills for Customer Service Representative (CSR)
Avg. Hourly Rate
Skills in Customer Service, Customer Relations, Problem Solving and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Sales.
Pay by Experience Level for Customer Service Representative (CSR)
An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$16.19 based on 9 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$16.00 based on 15 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Representative (CSR) in their job title in Edmonton, Alberta earn an average of 13.1% more than the national average. These job titles also find higher than average salaries in Hamilton, Ontario (7.2% more). The lowest salaries can be found in Winnipeg, Manitoba (11.9% less), Brampton, Ontario (5.2% less) and Mississauga, Ontario (4.3% less).
Years of Experience
This data is based on 24 survey responses.
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