Customer Service Representative (CSR) in Calgary Salary (Canada)

A Customer Service Representative (CSR) in Calgary, Alberta earns an average wage of C$15.00 per hour. The highest paying skills associated with this job are Inside Sales, Call center operations, Customer Relationship Management (CRM), Microsoft Excel, and Data Entry. Most people move on to other jobs if they have more than 20 years' experience in this field.

C$30,201 - C$59,566
C$30K
C$42K
C$60K
MEDIAN: C$41,794
10%
50%
90%
C$11.62 - C$20.47
C$12
C$15
C$20
MEDIAN: C$15.04
10%
50%
90%
C$0C$59K
Salary C$30,201 - C$59,566
Bonus C$352 - C$7,946
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,112 - C$53,330
  • Country: Canada
  • Currency: CAD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 48
Hourly Data C$0C$44
Hourly Rate C$11.62 - C$20.47
Hourly Tips C$3.13
Overtime C$15.32 - C$44.04
Annual Data C$0C$53K
Bonus C$352 - C$7,946
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,112 - C$53,330
  • Country: United States
  • Currency: CAD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 75

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of C$32,000 based on 74 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$40,000 based on 34 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$41,000 based on 25 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$51,000 based on 11 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
82 %
Male
18 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.
Less than 1 year
6%
1-4 years
47%
5-9 years
19%
10-19 years
20%
20 years or more
9%

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲41%

▲13%

▲11%

National Average
C$36,000

▼12%

Skills That Affect Customer Service Representative (CSR) Salaries

Inside Sales
▲26%

Call center operations
▲20%



▲14%





Call Center
▲3%

Phone Support
▲2%

National Average
C$36,000



Sales
▼7%

Computer Service
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
6%
1-4 years
47%
5-9 years
19%
10-19 years
20%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 69%
vision benefits
Vision: 44%
no benefits
None: 20%