Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) Salary (Canada)

The average pay for a Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) is C$14.26 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this career.

C$28,234 - C$41,820
C$28K
C$31K
C$42K
MEDIAN: C$31,141
10%
50%
90%
C$12.64 - C$18.45
C$13
C$14
C$18
MEDIAN: C$14.48
10%
50%
90%
C$0C$41K
Salary C$28,234 - C$41,820
Bonus C$983
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,279 - C$38,160
  • Country: Canada
  • Currency: CAD
  • Updated: 19 Nov 2017
  • Individuals Reporting: 11
Hourly Data C$0C$18
Hourly Rate C$12.64 - C$18.45
Overtime C$18.00
Annual Data C$0C$38K
Bonus C$983
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,279 - C$38,160
  • Country: United States
  • Currency: CAD
  • Updated: 19 Nov 2017
  • Individuals Reporting: 32

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
77 %
Male
23 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 8 votes.
Less than 1 year
12%
1-4 years
53%
5-9 years
16%
10-19 years
14%
20 years or more
5%

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
▲4%

Experienced
▲1%

National Average
C$31,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
▲5%

Data Entry
▲3%

Microsoft Excel
▲3%

Problem Solving
▲2%

Accounting
▲2%

Customer Relationship Management (CRM)
▲1%

National Average
C$31,000


Customer Relations
▼2%

Sales
▼2%

Computer Service
▼5%

Office Administration
▼5%

Data Processing
▼6%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 8 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
12%
1-4 years
53%
5-9 years
16%
10-19 years
14%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 86%
vision benefits
Vision: 77%
no benefits
None: 12%