Avg. Base Hourly Rate (CAD)
The average hourly pay for a Customer Service Representative (CSR) is C$15.36
What is the Pay by Experience Level for Customer Service Representative (CSR)s?
An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$16.00 based on 7 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$19.00 based on 5 …Read more
What Do Customer Service Representative (CSR)s Do?
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service …Read more
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.